Processing Times
At Esthiani, we strive to process all orders within 1-3 business days. Orders placed after 3 PM EST will be processed the following business day. Please allow additional time during peak seasons or promotions.
Domestic Shipping Options & Timeframes
We offer the following domestic shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Next Day Shipping: 1 business day (available for orders placed before 12 PM EST)
International Shipping
Esthiani ships internationally to select countries. Shipping times vary by destination, generally ranging from 7-21 business days. Please note that customs duties and taxes may apply and are the responsibility of the customer.
Shipping Carriers
We partner with reputable carriers to ensure your beauty and skincare products arrive safely. Our primary shipping carriers include:
- USPS
- FedEx
- UPS
Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order status online through the carrier’s website.
Damaged / Lost Packages
If your package is damaged upon arrival or if you believe it is lost, please contact our customer service team within 7 days of delivery. We will work with you to resolve the issue promptly.
Free Shipping Threshold
Enjoy free standard shipping on all domestic orders over $75. No promo code is necessary; the discount will be applied at checkout.
Special Handling
Our beauty and skincare products are fragile and sensitive to temperature. We package all items with care, using protective materials to prevent damage during transit. Please store perishable items in a cool, dry place upon receipt.